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Warranty overview
Each refurbished or pre-owned Mac sold by Maple Frost includes a 90-day warranty. The final written policy must still define the warranty start date, claim eligibility, available remedies and detailed procedures.
Warranty and support
A 90-day warranty with every refurbished Mac.
Maple Frost offers carefully tested refurbished and pre-owned Macs, inspected, cleaned and professionally prepared for their next owner.
Included with your Mac
Inspected, cleaned and professionally refurbished.
At Maple Frost, we offer a selection of refurbished and pre-owned Macs. Every device is carefully tested by our technicians before it is listed for sale.
90 days
Maple Frost warranty
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What may be covered
The 90-day warranty may address eligible hardware faults that arise during the coverage period under normal use. Covered components and available remedies must be defined in the final written terms.
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What may not be covered
Typical exclusions may involve accidental damage, liquid exposure, misuse, unauthorized repair, software issues or cosmetic wear already disclosed in the listing. Maple Frost must approve all exclusions.
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Battery expectations
MacBook batteries are consumable components. Any minimum health threshold, battery-specific coverage or replacement criteria must be confirmed; no battery guarantee is currently stated.
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Cosmetic-condition expectations
The condition grade and description should define the cosmetic state accepted at purchase. Disclosed scratches, marks or dents may not qualify as defects under the final policy.
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Returns
Return eligibility, authorization steps, time limits, restocking rules and refund timing are not yet confirmed. The return policy will contain the controlling details.
Read the return-policy placeholder →7
Shipping damage
Customers should document visible package damage and contact Maple Frost promptly. Exact reporting deadlines and remedies must be established in the final shipping and warranty policies.
Read the shipping-policy placeholder →8
How to request support
Keep the product identifier, purchase record and clear description of the issue. Use the contact page until a dedicated support email and procedure are confirmed.
Contact Maple Frost →Policy review required: The 90-day warranty duration is confirmed. Coverage, exclusions, remedies and claim procedures still require final company and legal approval. This commercial warranty does not replace rights that may apply under consumer-protection law.